An issuer shall not require, request, or obtain health information as part of the application process for an applicant who is eligible for guaranteed issuance of, or open enrollment for, any Medicare supplement coverage, except when the applicant is first enrolled in Medicare Part B.
An insurance institution, agent, or insurance-support organization may disclose personal or privileged information about an individual to a governmental authority for the purpose of determining the individual's eligibility for health benefits for which the governmental authority may be liable.
A Medicare Select issuer shall have and use procedures for hearing complaints and resolving written appeals and grievances from the insureds. The issuer shall maintain records of each appeal or grievance for at least five years.
A Medicare Select issuer shall comply with reasonable requests for data made by state or federal agencies, including the United States Department of Health and Human Services for the purpose of evaluating the Medicare Select program.